Effective from 13th June 2022
We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We also receive personal information indirectly, from the following sources in the following scenarios:
We use the information that you have given us in order to provide you with our services or to send you information about the services we provide.
We do not share this information with any third parties, although we may use third party providers such as newsletter providers to store this information.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your information is securely stored.
We keep your contact details for up to two years after your last contact with us. We will then dispose your information by deleting the details from our servers and any third party services. We may need to keep some information for auditing purposes.
"Cookies" are pieces of data created by web sites that store information in your web browser.
The only cookies we use are those that support the essential functions of our site and our tools, such as allowing users to log in.
To get critical information about the behavior of our visitors, we use Simple Analytics. This analytics software gives us insight about our visitors only in general, but not about individuals per say, as it does not track visitors and does not store any personal identifiable information.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO's address:
Information Commissioner's Office
Helpline number: 0303 123 1113
ICO website: ico.org.uk
Get in touch with the Charizone team here. We endeavour to respond within 48 hours.